ANALYTICS & DEEP INSIGHTS

Know exactly when, where, and how your tags perform.

Five analytics sub-pages spanning geographic, temporal, device, performance, and AI analysis. Every scan is a data point. Every data point is a decision.

Tags without data are just stickers.

Most NFC and QR platforms give you a scan count and call it analytics. Tapped gives you the full picture.

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The blind spot

You printed 500 tags. Are they working? Which ones? Where? You have no idea -- and you are paying for every one of them.

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Vanity metrics

A total scan count tells you nothing actionable. You need geographic clusters, time patterns, device splits, and trend direction.

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Analysis paralysis

Raw data is overwhelming. Tapped's AI digest reads the numbers for you and surfaces what actually matters -- every week, automatically.

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Activity FeedEssential

Every scan, as it happens.

A real-time chronological log of every scan across your fleet. Each entry shows the tag name, timestamp, device type, operating system, browser, and approximate location. Filter by tag, group, or date range. The heartbeat of your entire deployment.

  • Real-time scan entries with sub-second timestamps
  • Device, OS, and browser fingerprinting per scan
  • Approximate city-level geolocation via IP
  • Filter by tag, group, action type, or date range
  • Click any row to see full scan detail
Live Activity Feed
Lobby Display #3
iPhone / Safari
Chicago, IL - 2s ago
Product Shelf - SKU 4491
Android / Chrome
Austin, TX - 18s ago
Front Door Card
iPhone / Safari
New York, NY - 1m ago
Event Table 7
Android / Samsung
Denver, CO - 3m ago
Menu Stand - Patio
iPhone / Safari
Miami, FL - 5m ago
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Geographic HeatmapsProfessional

See where the taps are happening.

Interactive Leaflet maps with heat layers showing scan density by location. Zoom from country level down to city blocks. Clusters light up as you drill in. Instantly spot which regions drive the most engagement and where your tags sit dormant.

  • Interactive heat layer with zoom-to-cluster
  • City-level granularity via IP geolocation
  • Filter by date range, tag, or group
  • Top cities table with scan counts
  • Export location data as CSV
Scan Heatmap
Top: Chicago (312) / NYC (287) / Austin (194)
Last 30 days
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Time-of-Day HeatmapProfessional

Find the hours that matter most.

A 7-by-24 grid mapping every day of the week against every hour. Cells glow from cool blue through amber to hot white based on scan volume. Instantly identify peak engagement windows, dead zones, and day-of-week patterns. Use this to time schedule rotations or push notifications.

  • 7 x 24 day-by-hour grid with intensity coloring
  • Peak hours glow amber; dead zones stay dark
  • Hover for exact scan count per cell
  • Identify weekday vs weekend patterns at a glance
  • Pair with Schedules to match content to traffic
Scan Volume by Day & Hour
Low
Medium
Peak
Mon
Tue
Wed
Thu
Fri
Sat
Sun
12am
6am
12pm
6pm
11pm
devices
Device BreakdownEssential

Know your audience's hardware.

See the split between iOS and Android, mobile and desktop, every browser, and every OS version. Donut charts for platform share, horizontal bars for browser distribution. Know whether to optimize your landing pages for Safari or Chrome, iPhone or Pixel.

  • iOS vs Android split with donut chart
  • Mobile vs Desktop vs Tablet breakdown
  • Browser distribution with horizontal bars
  • OS version tracking (iOS 18, Android 15, etc.)
  • Trend comparison across date ranges
Device & Browser Distribution
2.4k
Scans
iOS 62%
Android 35%
Desktop 3%
Browser Share
Safari58%
Chrome28%
Samsung9%
Other5%
leaderboard
Tag LeaderboardEssential

Your top performers, ranked.

A ranked list of every tag by scan volume over your selected period. Period-over-period trend arrows show which tags are surging and which have gone cold. Spot your winners, double down on what works, and investigate the underperformers.

  • Ranked by total scans over selected period
  • Period-over-period trend arrows (up/down/flat)
  • Surging tags highlighted with momentum indicator
  • Cold tags flagged for review or redeployment
  • Click any tag to jump to its detail view
Tag Performance - Last 30 Days
1
Lobby Display #3
487
▲ 23%
2
Product Shelf - SKU 4491
341
▲ 12%
3
Front Door Card
298
▲ 5%
4
Conference Table A
156
5
Warehouse Rack 12
23
▼ 41%
3 surging
1 cold
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AI Weekly DigestProfessional

Your fleet, summarized by AI.

Every week, Tapped's AI reads your analytics and writes a plain-English recap: which tags stood out, what anomalies appeared, and what you should do next. No dashboards to interpret. No SQL to write. Just open the digest and know what happened.

  • AI-written weekly performance summary
  • Standout tags and anomaly callouts
  • Suggested next actions based on data patterns
  • Trend direction and fleet momentum score
  • Delivered in-app on the Insights tab
AI Weekly Digest - Week of Apr 28
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Your fleet saw 1,247 scans this week, up 18% from last week. Lobby Display #3 surged 43% -- likely driven by the conference on Tuesday.

Warehouse Rack 12 dropped to 3 scans -- consider checking placement or swapping the action.

Suggested Actions
1. Add a schedule to Lobby Display #3 for event days
2. Relocate or replace Warehouse Rack 12
3. Duplicate the Front Door Card config to other entrances
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Fleet Health ScoreProfessional

One number that tells you everything.

A composite 0-100 score built from four dimensions: activation rate (how many tags have been scanned), configuration quality (actions assigned, themes applied), freshness (recent scan activity), and uptime (no errors or dead links). The semicircle gauge updates in real time.

  • Composite score from activation, config, freshness, uptime
  • Semicircle gauge with color-coded zones
  • Sub-scores for each dimension with drill-down
  • Historical trend tracking
  • Actionable recommendations to improve score
Fleet Health Score
83
Fleet Health
92
Activation
78
Config
85
Freshness
96
Uptime
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Anomaly DetectionProfessional

Catch the unexpected before it costs you.

Tapped automatically flags unusual scan patterns: sudden spikes that might indicate a viral share, sudden drops that might mean a tag fell off, geographic outliers from unexpected locations, and time anomalies outside normal hours. Each alert links directly to the scan data.

  • Automatic spike and drop detection
  • Geographic outlier flagging
  • Off-hours activity alerts
  • Each alert links to source data for investigation
  • Surfaced in AI digest and Insights tab
Detected Anomalies
Spike Detected 2h ago

Lobby Display #3 received 47 scans in 1 hour -- 6x the daily average. Likely event-driven.

trending_down Activity Drop 1d ago

Warehouse Rack 12 has had 0 scans in 72 hours. Previously averaged 8/day.

location_on Geo Outlier 3d ago

Product Shelf tag scanned from London, UK. All prior scans were US-based.

insights
Deep InsightsProfessionalv6.11

Five analytics pages. One complete picture.

Deep Insights is the umbrella for all five analytics sub-pages, launched across v6.8.0 through v6.11.0. Geographic analysis, temporal patterns, device intelligence, tag performance, and AI-powered synthesis -- each as its own dedicated view with filters, charts, and export.

  • Geographic: Heatmaps, top cities, regional trends
  • Temporal: Time-of-day grid, day-of-week, seasonal
  • Device: OS, browser, platform, version splits
  • Performance: Leaderboard, trend arrows, cold tags
  • AI Analysis: Weekly digest, anomalies, recommendations
Deep Insights - 5 Sub-pages
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Geographic
Where scans happen
schedule
Temporal
When scans happen
devices
Device
What scans them
leaderboard
Performance
How tags rank
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AI Analysis
Digest, anomalies, recommendations
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CSV ExportProfessional

Your data. Your spreadsheet. Your rules.

Export raw scan data and analytics summaries as CSV files. Pull the data into Excel, Google Sheets, Looker, or your own BI pipeline. Filter by date range, tag, or group before exporting. Every column is labeled and documented.

  • Export raw scan log with all fields
  • Export analytics summaries per sub-page
  • Filter by date range, tag, group, or action type
  • Compatible with Excel, Google Sheets, and BI tools
  • Documented column headers for easy integration
CSV Export Preview
timestamp,tag_name,device,os,city,country
2026-05-02T14:32:01Z,Lobby #3,iPhone,iOS 18,Chicago,US
2026-05-02T14:31:44Z,SKU-4491,Pixel 9,Android 15,Austin,US
2026-05-02T14:28:12Z,Front Door,iPhone,iOS 18,New York,US
2026-05-02T14:25:03Z,Event T7,Galaxy S25,Android 15,Denver,US
... 1,243 more rows
download Export CSV
filter_alt Date range
5
Analytics sub-pages
168
Cells in time heatmap
0-100
Fleet health score
CSV
Export everything

Analytics pair perfectly with automation.

Once you see the data, act on it. Pair insights with schedules, sequences, and routing to optimize in real time.

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Schedules

Use time-of-day insights to rotate content exactly when your audience is active.

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Sequences

Track progression through multi-step journeys. See who advances and who drops off.

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Actions

12 action types, each with its own scan data. See which action types drive the most engagement.

Stop guessing. Start knowing.

Create your free account and see your first analytics the moment your tags get scanned. Upgrade to Professional for the full Deep Insights suite.

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